When establishing an ECM environment, one of the key considerations is organizational behaviours. How the organization will function
Many of my students cite that their organization had/has implemented technology to manage their content but the content itself is still in a state of chaos. When I ask about organization of their content, I often get the response that management thought technology would solve that problem even when using SharePoint
The authors of the whitepaper discuss the organizational impact of increasing numbers of downloads and the corresponding increase in content ratings: The parallel growth of downloads and ratings means that the learners are doing more than simply consuming knowledge; they are actively engaging in the knowledge publication process by rating a SME’s (subject matter expert’s) knowledge and ability to convey that knowledge to the community at large. When your organization has only a transactional knowledge sharing model, consumption of the content is the end state
Content Chaos – all organizations have it. Whether you’re a small-medium sized business, government agency, or a huge enterprise, you have content everywhere that needs to be managed. For many years, organizations have neglected their information assets, particularly those that live in email, documents and rich media
The first was double-sided printing, and the second was content organization based on use case...What the store had taken on was a new trend of content organization that I have used with all my recent clients
Folders only give you the perception of organization. Real organization happens with meta-data
But they are far better than folders, and an opportunity for organizations to unify the categorization of their content
In 2005 and 2009 Earley & Associates conducted surveys to designed to understand how organizations understood and applied metadata to content assets and what business benefits they were realizing. The results of the 2009 survey indicated that organizations that are more mature in metadata and taxonomy best practices outperform less mature organizations, with more mature organizations reporting fewerfindability and content management problems
While the majority of organizations do have a document capture process, most do not perform automated hand print or cursive character recognition of data on forms
However, I would argue that there are still a large number of pockets in most organizations where content is managed in silos. Sometimes, it is due to a lack of governance, but most of the time, those organizations do not even have the appropriate solutions in place to allow everyone inside the organization (or even outside) to participate in the lifecycle of content management, starting with the capture of documents